Personal Data and General Confidentiality Agreement

1. Introduction

This Privacy Agreement outlines how Espavel LLC collects, uses, stores, and protects your personal data in accordance with applicable data protection regulations including the GDPR.

2. Data We Collect

• Full name, email address, phone number
• Company or organization information
• Billing and payment details
• Technical data (IP address, browser type, device info)
• Usage data related to our services and website

3. How We Use Your Data

• To provide and improve our services
• To communicate with you about your account or services
• To comply with legal obligations
• For customer support and service improvement
• For marketing and updates, only with your explicit consent

4. Data Sharing & Third Parties

We do not sell or rent your data. We may share data with trusted partners for the purpose of:

• Payment processing
• Email and communication services
• Cloud hosting and infrastructure

All third parties are contractually obligated to protect your data.

5. Data Security

We use industry-standard security measures to protect your data, including encryption, firewalls, and secure access controls. Regular audits and updates are conducted to maintain data integrity.

6. Your Rights

You have the right to:

• Access the data we hold about you
• Request correction or deletion of your data
• Withdraw consent at any time
• Object to data processing
• File a complaint with a data protection authority

7. Data Retention

We retain your data only as long as necessary for service provision, legal compliance, and legitimate business purposes. After that, your data is securely deleted or anonymized.

8. Cookies & Tracking

Our website uses cookies to enhance functionality and improve user experience. By using our site, you consent to our use of cookies as described in our Cookie Policy.

9. Changes to This Policy

This agreement may be updated occasionally. Any significant changes will be communicated via email or website notification.

10. Contact Information

If you have questions regarding your personal data or this privacy agreement, you can contact us at:

Email: [email protected]
Address: Dajwór 14/11, 31-052 Kraków, Poland